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Privacy Policy

Typical Information We May Collect About You
   • Name
   • Contact information (email/phone/mailing address)
   • Shopping history and how you use our websites
   • Payment information
   • Location information, if you have allowed our mobile apps to do so
   • Technical information about your browser and device
Key Ways We May Use Your Information
   • Fulfill your order, apply your payment, and provide customer service
   • Send you information on programs, fundraising events, or promotions
   • Improve your experience with purchasing, paying, or donating online
   • Protect the security of our websites, apps and business
We Share Your Information With
   • Other third parties as described below

Your Choices
   • To opt out of receiving marketing via:
   • Email -- use the unsubscribe feature in our emails, or contact us via email at the email address listed under the section entitled, “How do I contact you?” below
   • Postal mail – mail your request to the mailing address listed under the section entitled, “How do I contact you?” below
   • To make choices about targeted online advertising please see the section below entitled “What choices can I make about receiving electronic    communications?” Questions about Privacy? Please contact us here

Oakland Elite Volleyball, Inc. Privacy Policy
This policy describes the personal information Oakland Elite Volleyball, Inc. collects about you, why we collect it, how we use it, and when we share it with third parties. This policy covers our online experiences including our websites and mobile apps. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
If you have any questions about our privacy policy, please contact us as described in the section entitled, "How do I contact you?", below.

What kind of information does Oakland Elite Volleyball, Inc. collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, etc., when you visit our website or online store, install or use our mobile app, place an order online or by phone, make an in-store purchase, register for a program, donate in any capacity, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your donation and purchase history you make online, through a mobile app, or by phone and in person. We also MAY collect information about the device you use to access our websites or mobile apps such as your computer's IP address, your browser type, your operating system, and other technical information. Our mobile apps MAY also collect information about your location if you have allowed this. We may combine all of this information with information about you that we acquire from our joint marketing partners or from unrelated third parties.

How does Oakland Elite Volleyball, Inc. use my information?
We may use your personal information in the following ways:
• To process and fulfill your order, including to send you emails to confirm your order status and shipment
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, events, services, and promotions, unless you have directed us not to contact you with promotional communications
• To administer and fulfill our contests and other promotions
• To help us learn more about your online payment and/or shopping preferences
• To help us address problems with and improve our site and mobile app design, products and services
• To enhance your shopping experience
• To analyze trends and statistics
• To protect the security or integrity of our websites, mobile apps, and our business
• To contact you if necessary
You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "What choices can I make about receiving promotional communications?" below.

Does Oakland Elite Volleyball, Inc. share my information?
We may share your personal information in the following ways:
• When you provide personal information to Oakland Elite Volleyball, Inc., we may share that
• We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
• We may share your information when we team up with another organization or company to offer or provide products, services, or promotions to our customers.
• We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Oakland Elite Volleyball, Inc. or others.
In addition, we do not share any of your credit card or bank information with any third parties, with the exception of our designated merchant account. In the unlikely event of a sale or merger of Oakland Elite Volleyball, Inc., our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

How do I make changes to my information?
You can review and change certain personal information related to your use of our online sites (such as your name and contact information). Oakland Elite Volleyball, Inc. websites currently do not require you to create an online account to make a purchase, payment, or donation. To edit your information on file with Oakland Elite Volleyball, Inc., you can ask us to update your personal information by contacting us as described in the section entitled, "How do I contact you?", below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

What choices can I make about receiving promotional communications?
Oakland Elite Volleyball, Inc. want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about services, programs, and fundraising events, you can let us know by contacting us as described in the section entitled, "How do I contact you?” When contacting us, please be sure to include your full name and the email address you used when you registered with or made a purchase from the Oakland Elite Volleyball, Inc. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Oakland Elite Volleyball, Inc.
If you change your mind, you can start receiving promotional communications from us again by contacting us directly via email or online form.
Please note that when you make an online purchase, payment, or donation from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your transaction.

How does Oakland Elite Volleyball, Inc. protect kids' privacy?
Oakland Elite Volleyball, Inc. is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.

How does Oakland Elite Volleyball, Inc. use cookies and other tracking technologies?
Our websites MAY use “cookies” and pixel tags and other tracking technologies, to help enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. These technologies may also be used to determine the ads, if any, you see on our sites and also on other sites. For information about targeted online advertising and your choices related to it please see the next section.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you may not be able to make purchases, payments, or donations on our website.
These technologies may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites and our online ads.
Pixel tags in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through these technologies with other information we have collected from and about you and use it as described in this policy.

How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.
If for any reason you cannot access the secure server, or if you're not quite comfortable purchasing products, making payments or donations online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below.

What is "phishing"?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

I received a suspicious email from Oakland Elite Volleyball, Inc. regarding an order, payment, or donation I did not place. What should I do?
For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI’s Internet Crimes Complaint Center: We will work with law enforcement on their investigations of these kinds of fraudulent emails.

What about links to other websites?
For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

How do I contact you?
For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, to place an order, to make a payment on your account, or to donate, you can contact Oakland Elite Volleyball, Inc. by email, telephone, or postal mail:

Oakland Elite Volleyball, Inc.
2212 East Mall Drive
Waterford, MI 48231

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New Location, 2212 Mall Dr. East
Waterford, Michigan 48328

Email Us: [email protected]
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